Regional food distributor — 18 vehicles
A family-owned food distribution business operating across the Porto metropolitan area and extending into the Minho and Douro Litoral. Routes had been planned by the same dispatcher for eleven years using a combination of spreadsheets and personal knowledge.
The audit revealed significant backtracking on several routes and delivery windows that were not being met consistently. We selected and configured a route planning platform that integrated with their existing order management system, fitted GPS units to all eighteen vehicles and ran training sessions over two days.
Building materials supplier — 9 vehicles
A building materials company supplying construction sites across the Lisbon metropolitan area. Deliveries were time-critical — construction sites operate on tight schedules and late material deliveries cause cascading delays.
The audit identified that drivers were frequently entering central Lisbon during peak hours when alternative routes would have been faster. Configuration included time-based routing rules that avoided specific zones during morning and evening peaks, and GPS tracking that allowed the office to proactively communicate with site managers about delivery timing.
Hospitality supplies distributor — 12 vehicles
A distributor supplying hotels, restaurants and resorts across the Algarve. Delivery demand fluctuates significantly between tourist season and the quieter winter months, making route planning particularly challenging.
The audit focused on seasonal route variation and how the current planning process adapted — or failed to adapt — to the summer surge. We configured a system with seasonal route templates that could be activated as demand patterns changed, and trained both the dispatcher and the drivers on how to use the seasonal adjustment features.
Pharmaceutical distributor — 7 vehicles
A regional pharmaceutical distributor covering pharmacies and medical facilities across the Centro region. Deliveries operated within strict time windows — pharmacies open at specific hours and certain medications require delivery within defined temperature and time parameters.
This implementation required careful configuration of time windows and priority flags within the route planning software. The GPS tracking component was particularly valuable for compliance documentation — the system produced delivery confirmation records that supported the distributor's regulatory reporting requirements.