Privacy Policy

1. Data Controller

Silver Archivarium operates the website SilverArchivarium.info and is the data controller responsible for the personal data collected through this website. Our contact details are:

R. Eduardo Joaquim Reis Figueira 750, 4440-647 Valongo, Portugal
Telephone: +351 224 218 600
Email: [email protected]

2. Legal Basis for Processing

We process personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and the Portuguese Lei n.º 58/2019 of 8 August. Our legal bases for processing are:

• Consent (Article 6(1)(a) GDPR): When you submit a contact form, you provide explicit consent for us to process your data to respond to your enquiry. You may withdraw this consent at any time.
• Legitimate interests (Article 6(1)(f) GDPR): For the operation and security of this website and for analytics that help us improve our service, where these interests are not overridden by your fundamental rights.
• Legal obligation (Article 6(1)(c) GDPR): Where we are required to process data to comply with applicable Portuguese or EU law.

3. Personal Data We Collect

We collect the following categories of personal data:

3.1 Data you provide directly

• Full name
• Email address
• Telephone number
• The content of your message or enquiry

This data is collected when you submit the contact form on our website.

3.2 Data collected automatically

• IP address (anonymised where possible)
• Browser type and version
• Pages visited and time spent
• Referring website
• Device type and operating system

This data is collected through cookies and server logs. Please see our Cookie Policy for more detail.

4. How We Use Your Data

We use the personal data you provide to:

• Respond to your enquiry about our IT implementation services
• Communicate with you regarding a potential or active project engagement
• Maintain records of our business correspondence as required by Portuguese commercial law

We use automatically collected data to:

• Ensure the technical operation and security of this website
• Understand how visitors use the site so we can improve it
• Comply with legal obligations relating to website operation

5. Data Retention

We retain personal data submitted through contact forms for a period of two years from the date of your last communication with us, unless a longer retention period is required by Portuguese law or a contractual relationship requires otherwise.

Automatically collected technical data is retained for a maximum of 13 months.

After the applicable retention period, data is securely deleted or anonymised.

6. Data Sharing

We do not sell, rent or trade your personal data. We may share data with:

• Email and hosting service providers: Who process data on our behalf under data processing agreements and are bound to process data only on our instructions.
• Legal authorities: Where required by Portuguese law, court order or regulatory requirement.

Any third-party processors we engage are required to maintain appropriate technical and organisational security measures and to process personal data only as instructed by us.

7. International Data Transfers

Where any service provider is located outside the European Economic Area, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, before transferring your data.

8. Your Rights

Under GDPR and Portuguese data protection law, you have the following rights regarding your personal data:

• Right of access (Article 15 GDPR): You may request a copy of the personal data we hold about you.
• Right to rectification (Article 16 GDPR): You may request correction of inaccurate data.
• Right to erasure (Article 17 GDPR): You may request deletion of your data where there is no longer a lawful basis for processing.
• Right to restriction of processing (Article 18 GDPR): You may request that we limit how we use your data in certain circumstances.
• Right to data portability (Article 20 GDPR): You may request your data in a structured, machine-readable format.
• Right to object (Article 21 GDPR): You may object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within one month. If you are dissatisfied with our response, you have the right to lodge a complaint with the Portuguese data protection authority:

Comissão Nacional de Proteção de Dados (CNPD)
Av. D. Carlos I, 134 — 1.º, 1200-651 Lisboa
www.cnpd.pt

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures are reviewed and updated regularly. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

10. Cookies

This website uses cookies. Please refer to our Cookie Policy for detailed information about the cookies we use, their purpose and how to manage your preferences.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

12. Contact

For any questions about this Privacy Policy or our data processing practices, please contact us at:
[email protected]
+351 224 218 600